Terms and Conditions

Please read our terms carefully before using our services

By using our website or booking a vehicle with Plaxentra, you agree to be bound by these Terms and Conditions.

1. Introduction

Welcome to Plaxentra Car Rental. By using our website or booking a vehicle, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding.

2. Services

Plaxentra provides car rental services, including economy, standard, and luxury vehicles, airport pickup and drop-off, and long-term rentals in Vancouver, Canada. All services are subject to availability and may require prior booking.

3. Booking & Appointments

  • All reservations must be confirmed in advance.
  • We reserve the right to reschedule or cancel bookings due to unforeseen circumstances, providing notice where possible.
  • Prices are displayed in CAD and are subject to change.

4. Payment

  • Payment is due upon vehicle pickup or as otherwise agreed.
  • We accept major payment methods, including cash, card, and online transfers.

5. Liability

  • Plaxentra takes all reasonable care in providing vehicles.
  • We are not liable for indirect damages or losses arising from the use of our services.
  • Vehicles are left at the renter’s risk outside rental hours.

6. Website Use

  • You agree to use the website lawfully and not for fraudulent or harmful purposes.
  • Website content is provided for informational purposes and may change without notice.

7. Data Protection

Personal information is processed in accordance with our Privacy Policy and applicable Canadian data protection laws.

8. Governing Law

These Terms are governed by the laws of Canada. Any disputes shall be subject to the courts of Vancouver.

9. Changes to Terms

Plaxentra reserves the right to update these Terms and Conditions at any time. Users are encouraged to review this page periodically.

Last Updated: October 2025